The London Guide to Leather Care: How to Protect, Maintain and Restore Your Leather in One of the World’s Toughest Cities for It


Why This Matters in London

London is one of the most stylish cities in the world — and one of the hardest on the clothes you wear in it.

Unpredictable weather. Packed Tube carriages. Cobblestone streets. Salt from winter roads. Leather jackets, suede boots, leather handbags and gloves — these are investment pieces. The kind of thing you spend properly on because you know it’ll last. But only if you take care of it.

Most people in London don’t — not because they don’t care, but because nobody ever told them how.

This guide changes that. We’ve been cleaning, restoring and caring for London’s finest leather at Burlington’s for over 20 years. Here’s everything we know — from the basics you can do at home to the moment you should stop and call a professional.

“A leather jacket isn’t just clothing. In London, it’s armour. Treat it accordingly.”

Understanding Your Leather

Not all leather is the same — and that matters enormously when it comes to cleaning and care. Using the wrong product on the wrong leather can cause permanent, irreversible damage.

Full Grain Leather
The highest quality leather available. The surface is untreated, showing the natural grain of the hide. It develops a rich patina over time — that darkening and deepening of colour is a sign of quality, not damage. Most premium leather jackets and bags are full grain.

Suede
Made from the underside of the animal hide, suede has a soft, velvety texture. It’s beautiful — and notoriously difficult to care for. It stains easily, absorbs water and is extremely sensitive to heat. London weather is suede’s worst enemy.

Nubuck
Similar to suede but sanded on the outer surface rather than the inner. Slightly more durable than suede but requires the same careful approach. Common in high-end boots and shoes.

Patent Leather
That high-gloss, lacquered finish you see on dress shoes and some handbags. More resilient to water than suede but prone to cracking if dried out, and shows scuffs dramatically against the shine.


7 Leather Care Tips Every Londoner Should Know

These are the habits that separate a jacket that lasts a decade from one that’s finished in three winters.

Tip 1 — Act Fast When It Gets Wet
Pat dry immediately with a soft cloth. Never rub. Never use a hairdryer or place near a radiator — heat causes leather to crack and shrink permanently. Let it air dry naturally in a well-ventilated room away from direct sunlight.

Tip 2 — Condition Every 3 Months
Leather is skin — it dries out without moisture. Apply a specialist leather conditioner every 3 months using a soft cloth in circular motions. In London’s cold, dry winters this becomes even more important. Never use olive oil or household products as substitutes.

Tip 3 — Brush Suede in One Direction
Use a specialist suede brush — always stroke in one direction to lift the nap. Never brush back and forth. After rain, wait until completely dry before brushing. Brushing wet suede crushes the fibres permanently.

Tip 4 — Store on a Wide Padded Hanger
Never fold leather — it creates permanent creases. Always hang on a wide, padded hanger that supports the shoulders properly. Keep in a breathable garment bag — never sealed plastic, which traps moisture and causes mildew.

Tip 5 — Blot Stains, Never Rub
Rubbing a stain drives it deeper into the leather fibres. Always blot gently with a clean dry cloth, working from the outside of the stain inward. For grease stains, apply a small amount of talcum powder, leave overnight to absorb, then brush off gently.

Tip 6 — Protect Before You Wear
Apply a specialist leather protector spray before wearing suede or nubuck for the first time — and re-apply every season. This creates an invisible barrier against London rain, mud and salt. Absolute game-changer for suede boots on London streets.

Tip 7 — Rotate Your Leather Pieces
Don’t wear the same leather jacket every single day. Leather needs to rest and breathe between wears. Rotation also means each piece gets cleaned and conditioned regularly rather than being run into the ground.


The Do’s and Don’ts of Leather Care

✅ DO:

  • Pat dry immediately after rain
  • Use specialist leather products only
  • Hang on wide padded hangers
  • Condition every 3 months
  • Blot stains gently from outside in
  • Store in breathable garment bags
  • Treat suede with protector spray before wearing
  • Air leather after every wear
  • Take to a professional when unsure

❌ DON’T:

  • Use a hairdryer or radiator to dry leather
  • Rub stains — always blot
  • Use household cleaning products on leather
  • Store in sealed plastic bags
  • Fold leather — ever
  • Use olive oil as a conditioner substitute
  • Put suede in the washing machine
  • Ignore stains and deal with it later
  • Attempt home dry cleaning without expertise

When To Stop and Call a Professional

Home care only goes so far. There are moments when attempting to fix leather yourself makes things significantly worse — and considerably more expensive to repair.

At Burlington’s we see garments come in that have been damaged by well-meaning home attempts far more than we’d like. The earlier you bring something to us, the more we can do.

Bring it to Burlington’s if you notice:

⚠️ Deep stains that haven’t lifted after gentle blotting — wine, ink, oil, blood
⚠️ Colour fading, discolouration or patchy areas where the dye has worn away
⚠️ Cracking or peeling on the leather surface — a sign of severe dryness
⚠️ White salt residue lines from winter roads — these require specialist removal
⚠️ Mould or mildew spots — green, black or white patches with a musty smell
⚠️ Persistent odour that won’t go after airing — sweat, smoke or damp
⚠️ Scuff marks on suede or nubuck that won’t brush out
⚠️ Water damage rings or tide marks left from rain or spillage
⚠️ Structural damage — torn seams, broken zips on leather garments

“The longer you wait, the harder the fix. A stain that would take us 30 minutes to treat today might be permanent in two weeks.”

The Unique Leather Challenges of Living in London

London isn’t like other cities. The combination of unpredictable rain, polluted air, packed public transport and cobbled streets creates a very specific set of challenges for leather care that most generic guides simply don’t address.

☔ The Rain Problem
London’s rain is persistent and unpredictable. Unlike a heavy downpour that passes, London drizzle soaks into suede slowly and evenly — meaning by the time you notice your boots are wet, they’ve already absorbed significant moisture. Always carry a compact umbrella and apply protector spray at the start of every season.

🚇 The Tube Effect
The Underground is hot, dry and full of fine particulate pollution. That combination draws moisture out of leather and deposits grime into the grain — especially on lighter coloured pieces. After regular Tube commutes, your leather jacket is accumulating far more than you’d think. A professional clean once or twice a year is essential for regular commuters.

🧂 Winter Salt Damage
London councils heavily salt roads and pavements from November through March. That salt splashes onto boots and shoe leather leaving distinctive white tide marks. These need specialist treatment — trying to remove salt marks with water at home can spread the damage and leave permanent discolouration.

🌫️ London Air Pollution
Fine particles from London’s air settle into leather grain and suede fibres over time, causing gradual darkening and a dull, flat appearance. Regular professional cleaning removes this build-up and restores the natural look of the leather.


Leather Care Through London’s Seasons

🌸 Spring — The Salt Recovery
After winter, your leather boots and shoes need urgent attention. Salt residue from winter roads must be professionally treated before it causes permanent staining. Conditioning is essential — leather dries out badly during cold months. Spring is also the ideal time to get your winter leather jackets professionally cleaned before storing them for summer.

☀️ Summer — Storage and Sun Protection
Direct sunlight fades and dries leather rapidly. If you’re not wearing your leather jacket through summer, store it properly — breathable garment bag, wide hanger, away from windows. Never leave leather in a hot car. Temperatures inside a parked car in London summer can reach 60°C and cause severe, irreversible cracking.

🍂 Autumn — The Preparation Season
Before the first autumn rains hit, apply protector spray to all suede and leather items. This is the single most important preventative step of the year. Condition everything thoroughly. If you haven’t had pieces professionally cleaned since last winter — now is the time.

❄️ Winter — Active Protection
The most damaging season for leather in London. Protect actively — re-apply waterproof spray monthly. Dry boots properly after every rain exposure. Check regularly for salt marks and bring in for treatment immediately when you spot them. Don’t let damage sit over winter — it compounds.


How Burlington’s Can Help

Over 20 years restoring and caring for London’s finest leather — from everyday jackets to heritage pieces. Whatever the damage, whatever the fabric, we’ll tell you honestly what we can do.

Our leather services include:

✅ Expert leather cleaning — deep professional clean, safe for all leather types
✅ Stain removal — grease, wine, ink, salt marks, mystery stains
✅ Colour restoration — faded, patchy or discoloured leather brought back to life
✅ Suede and nubuck specialist care — the most delicate leathers handled with precision
✅ Leather conditioning and protection — professional treatment, not just a product
✅ Bags and accessories — handbags, wallets, belts, gloves
✅ Free doorstep collection — we come to you, anywhere in London

“Your leather deserves expert hands. We’ve been those hands in London for over 20 years.”

📍 Drop in: Kensington & Marylebone
📦 Free doorstep collection — book online
🌐 burlingtonsdrycleaning.co.uk
📞 020 7935 6306

 

Best Dry Cleaners in Kensington London 2026 | Burlingtons W8

If you live or work in Kensington and you are looking for a dry cleaner you can genuinely trust with your best clothes, this guide is written specifically for you. We are not going to give you a generic list of options pulled from a directory. We are going to tell you exactly what to look for in a Kensington dry cleaner, what questions to ask, and why thousands of local residents have been bringing their garments to Burlingtons on Kensington Church Street for over 20 years.


What Makes a Dry Cleaner Worth Using in Kensington?

Kensington is not a place where cutting corners works. The wardrobes in W8 tend to reflect its residents — quality suits, tailored coats, fine knitwear, silk, cashmere, designer pieces bought to last. Handing these items to a dry cleaner who treats everything the same way, presses everything with the same iron and returns garments in a plastic bag without inspection is a risk not worth taking.

A genuinely good dry cleaner in Kensington should offer several things clearly and consistently.

They should inspect every garment before cleaning — noting existing damage, checking care labels, identifying any specific staining and discussing the best approach before they touch the item. A dry cleaner who takes your garment at the counter without looking at it properly has not assessed what it needs.

They should be transparent about their cleaning methods. What solvents do they use? Do they use eco-friendly wet cleaning for delicate fabrics? Can they explain the difference between a standard dry clean and specialist treatment? These are not complicated questions — a knowledgeable dry cleaner answers them without hesitation.

They should use professional finishing equipment. The difference between a shirt pressed by a professional shirt press and one pressed with a domestic iron is immediately visible. Professional finishing is what makes a dry-cleaned garment look as good as or better than when it was new.

They should have a clear pricing structure available before you hand anything over. And they should have an honest track record with local customers, evidenced by reviews, longevity in the area and the kind of word-of-mouth reputation that keeps a shop busy in the same location for decades.

Burlingtons Dry Cleaners Kensington — Our Story

Burlingtons has been on Kensington Church Street since 2003. In that time we have cleaned suits for city professionals, cashmere for residents of Holland Park, wedding dresses for brides from across West London, school uniforms for families in the Royal Borough and ski kit for people heading to the Alps in January. We know Kensington and we know what Kensington wardrobes need.

Our Kensington branch is at 32A Kensington Church Street, London W8 4HA — a short walk from High Street Kensington station, close to Notting Hill Gate, Holland Park and Kensington Gardens. We are open Monday to Friday from 8:30am to 6:00pm and Saturday from 9:00am to 5:00pm. Walk-ins are always welcome.

Phone: 020 7938 2988 Email: service@burlingtons.london

We also have a branch in Marylebone at 37 Marylebone Lane, London W1U 2NW — making us the only premium dry cleaner serving both W8 and W1.

Our Services at the Kensington Branch

Dry cleaning — for suits, dresses, coats, jackets and all structured or formal garments. We pre-treat stains individually, clean using appropriate solvents or our Miele WetCare eco system, and hand-finish using Hoffman steam presses. Suits from £18. Dresses from £12. Coats from £16.

Shirt cleaning and pressing — our most popular service with Kensington professionals. Shirts are cleaned on Primus washers and finished on our Sankosha shirt press to a crease that holds all day. Hung, folded or boxed as you prefer. Shirts from £4.50.

Eco-friendly Miele WetCare cleaning — for cashmere, silk, merino wool, linen and all delicate fabrics. Our Miele WetCare system uses 30 percent less water and 50 percent less energy than standard washing and is the most careful professional cleaning method available for fine fabrics. Cashmere from £12.

Shoe cleaning and cobbler repairs — we clean leather, suede and fabric footwear in-house and carry out sole repairs, heel replacement, suede restoration and leather conditioning. One of very few dry cleaners in Kensington to offer a full in-house cobbler service. From £9.50.

Wedding dress cleaning — specialist bridal gown cleaning and preservation, assessed individually for each garment. Contact us to discuss your requirements before dropping in. From £85.

Bedding and duvet cleaning — professional cleaning for duvets, pillowcases, sheets and all household linen. Duvets from £22.

Clothing alterations — hem adjustments, zip repairs, button replacements and general alterations. Popular for ski trousers, suits and occasion wear. From £8.

Suitcase and leather bag cleaning — specialist cleaning for luggage, travel bags and leather accessories. From £18.

Free collection and delivery — we collect from your home or office across Kensington W8 and all surrounding postcodes. Book online or call us. Minimum order £20. No hidden fees.

For the full price list visit burlingtonsdrycleaning.co.uk/price.


Why Kensington Residents Choose Burlingtons

We are often asked what makes us different from other dry cleaners near Kensington. Here is the honest answer from over 20 years of working on this street.

We know our customers personally. Kensington is a community and we have been part of it since 2003. Many of our customers have been bringing their clothes to us for five, ten, fifteen years or more. We know their preferences, their fabrics and their standards. That kind of relationship is not something a national chain or an app-based service can offer.

We use better equipment than most. Our Miele WetCare system for delicate fabrics, our Sankosha shirt press and our Hoffman steam presses are professional-grade machines that produce results a domestic washer and iron simply cannot match.

We are honest when we cannot help. If a garment has damage that we cannot restore, or a stain that carries a risk of spreading if treated, we will tell you before we touch it. We would rather lose a cleaning fee than return a damaged garment.

We offer free collection from your door with a minimum order of just £20. BLANC, our nearest premium competitor, requires a £30 minimum. We have always believed that accessible pricing and premium quality are not contradictions.

We have an in-house cobbler. Most dry cleaners in the area do not offer shoe repairs. We do — at both our Kensington and Marylebone branches. If you need a sole replaced, a heel rebuilt or a pair of leather shoes cleaned and conditioned, we handle it all in one place.

Areas Near Kensington We Collect From

Our free collection and next-day delivery service covers all of the following areas from our Kensington Church Street branch.

Kensington W8 — High Street Kensington — Notting Hill W11 — Holland Park W11 — Bayswater W2 — South Kensington SW7 — Earl’s Court SW5 — Knightsbridge SW1X — Chelsea SW3 — Olympia W14 — Shepherd’s Bush W12 — Hammersmith W6 — Maida Vale W9 — Fulham SW6

If you are not sure whether we collect from your postcode, call us on 020 7938 2988 and we will confirm.


How to Book a Collection in Kensington

Booking is straightforward and takes less than two minutes.

You can book online at burlingtonsdrycleaning.co.uk/your-order at any time of day or night. Choose your collection time, add your address and we will confirm by email.

You can call us on 020 7938 2988 during opening hours and our team will arrange a collection slot that suits you.

You can walk into our Kensington Church Street branch at any point during opening hours — Monday to Friday 8:30am to 6:00pm and Saturday 9:00am to 5:00pm. No appointment needed.

We collect, clean professionally and return your garments next day. Minimum order £20.


Opening Hours — Kensington Branch

Monday to Friday: 8:30am to 6:00pm Saturday: 9:00am to 5:00pm Sunday: Closed

Address: 32A Kensington Church Street, London W8 4HA Phone: 020 7938 2988 Email: service@burlingtons.london Nearest tube: High Street Kensington — 3 minute walk

Burlingtons on Kensington Church Street W8 is the most established premium dry cleaner in the area with over 20 years of service to the local community, a 4.3 star Google rating from 45 plus verified reviews and a full range of services including eco wet cleaning, shoe repairs and free home collection.

At Burlingtons, dry cleaning in Kensington starts from £8.50 per item. Suits from £18. Shirts from £4.50. Coats from £16. Cashmere from £12. Full price list at burlingtonsdrycleaning.co.uk/price.

Yes we offer free collection and next-day delivery from all W8 postcodes and surrounding areas including W11, W2, SW7, SW5 and SW3. Minimum order £20. Book online or call 020 7938 2988.

Standard turnaround is two to three working days. Same-day and next-day express services are available for items dropped in before 9am and 1pm respectively. Call ahead to confirm availability.

Yes — we offer a full in-house shoe cleaning, polishing and cobbler repair service at our Kensington Church Street branch. Walk in or add shoes to your collection order. Leather, suede and fabric footwear all handled. From £9.50.

Our branch at 32A Kensington Church Street is a three minute walk from High Street Kensington tube station. We are open from 8:30am Monday to Friday making us convenient for early morning drop-offs before the commute.

Yes — we use Miele WetCare professional wet cleaning for all cashmere, silk, merino wool and delicate fabrics. This is a specialist professional process that is gentler and more effective than any home washing method. Cashmere cleaning from £12.

 

Yes — if you live or work in both W8 and W1, you can use both our Kensington and Marylebone branches interchangeably. Our Marylebone branch is at 37 Marylebone Lane, London W1U 2NW.

Common Laundry Mistakes That Ruin Your Clothes And How to Fix Them

Laundry Mistakes That Damage Your Clothes — Expert Advice from a London Dry Cleaner

If you have ever pulled a favorite shirt out of the wash to find it shrunk, faded or misshapen, you are not alone. At our dry cleaning branches in Kensington and Marylebone we see the consequences of laundry mistakes every single week garments that have been washed at the wrong temperature, dried incorrectly or treated with the wrong products.

London’s climate makes this worse than most cities. The damp, cold winters mean clothes get washed far more frequently than in warmer parts of the country. The mud from parks like Holland Park, Regent’s Park and Kensington Gardens gets ground into fabrics. The salt from gritted pavements stains leather and wool. And the sheer pace of London life means most people are rushing through laundry without reading a single care label.

In this guide we share the most common laundry mistakes we see as professional cleaners, and exactly how to fix them or avoid them in the first place.

Washing Everything at 40 Degrees or Higher
This is the single most common laundry mistake we see in London. Most modern detergents work perfectly well at 30 degrees, and many fabrics wool, silk, cashmere, linen and delicate cotton blends should never go above 30 degrees. Washing at 40 or higher causes fibres to contract, colours to bleed and delicate weaves to break down permanently.

In London where many people live in flats with communal laundry rooms or small washing machines, the temptation is to wash everything together on the same cycle. Resist this. Sort your laundry by fabric type and temperature requirement, not just colour.

How to fix it check the care label on every garment before washing. A single wavy line under the wash symbol means delicate cycle. Two dots inside the symbol means 30 degrees maximum. When in doubt, wash cooler rather than hotter. You can never un-shrink a cashmere jumper.

Ignoring Care Labels
Care labels exist for a reason and yet most people cut them out or ignore them entirely. At Burlingtons we regularly receive garments for dry cleaning that have already been damaged by incorrect home washing — a silk blouse washed in the machine, a wool coat tumble dried, a linen suit washed at 60 degrees.
The symbols on care labels tell you exactly what the garment needs. A circle means dry clean only. A crossed-out tub means do not wash at home at all. A square with a circle inside means tumble dry is safe. An X through any symbol means do not do that.

How to fix it before you buy a garment, check the care label. If it says dry clean only and you are not prepared to bring it to a professional dry cleaner regularly, reconsider the purchase. If you already own it, bring it to us at our Kensington or Marylebone branch and we will take care of it properly.

Overloading the Washing Machine
A fully loaded washing machine does not clean properly. When clothes cannot move freely in the drum, detergent cannot rinse out fully, fabrics rub against each other causing pilling, and heavier items crush delicate ones. In London’s smaller flats where many people have compact washing machines, this is an especially common problem people try to do as few loads as possible and end up doing more harm than good.

How to fix it the drum should be no more than three quarters full. If you are washing heavy items like jeans, towels or bed linen, keep the load small. Run an extra spin cycle if you feel the load was too heavy.

Using Too Much Detergent
More detergent does not mean cleaner clothes. Excess detergent leaves residue on fabric fibres that attracts more dirt, makes fabrics feel stiff and can cause skin irritation particularly a problem in London where hard water already leaves mineral deposits on clothing. Over time, detergent build-up dulls colours and weakens fabric fibres.

How to fix it use the amount recommended on the detergent packaging for your load size and water hardness. London has hard water, which means detergent lathers less easily than in softer water areas but this does not mean you need to use more. In fact, a water softener tablet added to each wash can help detergent work more effectively at lower quantities.

Not Treating Stains Before Washing
Putting a stained garment straight into the washing machine without pre-treating the stain first is one of the most reliable ways to make that stain permanent. The heat of the wash sets many stains particularly oil, red wine, mud and coffee into the fabric fibres in a way that makes them almost impossible to remove afterwards.

London life brings specific stain challenges. Red wine at Notting Hill dinner parties. Coffee on the morning commute from Paddington. Mud from Kensington Gardens on weekend walks. Bike grease from cycling through Marylebone. These all need pre-treatment before the wash cycle.

How to fix it blot the stain immediately, never rub. Apply a stain pre-treatment product and leave it for at least 10 minutes before washing. For oil-based stains use washing up liquid as a first step. For red wine use cold water immediately never hot. For mud let it dry completely before brushing off, then pre-treat.

If a stain is on a delicate fabric or a garment you value, bring it to us as soon as possible. We have a much better chance of removing a fresh stain than one that has been set by a wash cycle. You can read more about stain removal on specific fabrics in our guide on how to clean leather shoes and remove salt marks, which covers similar pre-treatment principles.

Washing Dark Clothes Inside Out and Forgetting About It

Dark and bright coloured clothes fade significantly faster when washed right-side out. The agitation of the drum causes the outer surface of the fabric to wear and lose dye. Most people know they should turn dark clothes inside out but forget to do it in the rush of a busy London morning.

How to fix it make it a habit to turn dark jeans, black trousers, navy knitwear and coloured shirts inside out immediately when you take them off. Then they go straight into the laundry basket correctly and you do not have to think about it on wash day.

Tumble Drying Everything
The tumble dryer is convenient but it is one of the fastest ways to ruin good quality clothes. Heat shrinks natural fibres, breaks down elastane in stretch fabrics, causes wool to felt permanently and fades colours. In London’s damp climate the temptation to tumble dry is very high — there is rarely a warm dry day to air clothes outside, and flats are often too small to have clothes horses everywhere.

How to fix it reserve the tumble dryer for towels, bed linen and hardwearing cotton items. Knitwear, wool, silk, linen, delicate cotton and anything with elastane should be dried flat or on a hanger at room temperature. If you must use a tumble dryer for delicates, use the lowest heat setting and remove items while they are still slightly damp.

Drying Clothes on Radiators
This is extremely common in London flats where outdoor drying is not an option and space is limited. Drying clothes directly on radiators causes exactly the same damage as tumble drying at high heat shrinkage, distortion and breakdown of fibres. It also raises the humidity in your home significantly, which in a London flat can contribute to damp and mould problems.

How to fix it invest in a clothes horse and position it near a window or in a well-ventilated room. If you use a radiator, place the clothes horse in front of it rather than draping clothes directly on the radiator itself. This gives enough warmth to speed up drying without the direct heat damage.

Washing Wool and Cashmere in the Machine
Wool and cashmere are the garments we most frequently receive for restoration after incorrect home washing. Machine washing felts the fibres  causing them to lock together, shrink dramatically and lose their soft texture permanently. A cashmere jumper that cost several hundred pounds can be ruined beyond repair in a single machine cycle.

In London where quality knitwear is a wardrobe staple for the long damp winters, this is a particularly costly mistake. Brands like Johnstons of Elgin, N.Peal and Brora are popular in Kensington and Marylebone and all of their garments should be treated with care.

How to fix it hand wash in cool water with a specific wool or cashmere detergent, supporting the weight of the wet garment at all times, and dry flat on a towel away from heat. Or bring it to us. Our Miele WetCare eco-cleaning system at both our Kensington and Marylebone branches is specifically designed for delicate fabrics including cashmere and silk. It uses 30 percent less water and 50 percent less energy than standard washing, and is far gentler than any home machine cycle.

Washing Shirts on the Wrong Cycle
Most people wash their shirts on a standard cotton cycle which is often set at 40 degrees or higher with a fast spin. This causes collar and cuff fraying over time, colour fading and misshaping of the collar points. For London professionals who wear formal shirts regularly, this is an expensive problem.

How to fix it wash formal shirts at 30 degrees on a gentle cycle with a slow spin. Better still, bring them to us. Our professional shirt cleaning and pressing service at Kensington and Marylebone cleans shirts on Primus washers and finishes them on our Sankosha shirt pressing plant they come back hung, folded or boxed exactly as you prefer, with no fraying and perfect collar points.

Leaving Wet Clothes in the Machine
Leaving wet clothes sitting in the machine after the cycle ends even for just a few hours allows mildew to develop on the fabric. This causes a persistent musty smell that is very difficult to remove even after rewashing. In London’s damp climate where washing machines are often in dark cupboards with limited ventilation, this problem is worse than in drier climates.

How to fix it remove clothes from the machine as soon as the cycle ends and hang or lay them to dry immediately. If you use a timer function on your machine, set it so the cycle finishes at a time when you are home and able to deal with it straight away.

Not Cleaning Your Washing Machine
A dirty washing machine cannot clean your clothes properly. Detergent residue, limescale from London’s hard water and bacteria build up inside the drum, the rubber seal and the detergent drawer over time. This is what causes that musty smell on clothes even after washing the machine itself is the problem.

How to fix it run a hot empty cycle with a washing machine cleaner or two tablespoons of white vinegar and one tablespoon of bicarbonate of soda once a month. Wipe down the rubber seal after every wash and leave the door slightly open between washes to allow the drum to dry out.

Washing Items That Should Be Dry Cleaned
Some garments should simply never go in a washing machine. Structured suits and jackets lose their shape permanently when washed at home the interfacing and padding inside the jacket cannot withstand water and agitation. Pleated trousers lose their pleats. Lined skirts and dresses can shrink unevenly. Formal coats can never be properly reshaped at home after washing.

In London where a good suit or coat represents a significant wardrobe investment, this is a mistake worth avoiding. If the care label says dry clean only, it means it.

How to fix it check the label before washing anything structured. When in doubt, bring it to us. Our professional dry cleaning service at Kensington and Marylebone handles suits, jackets, coats, structured dresses and all formal wear with specialist solvents and expert pressing that home washing simply cannot replicate.

Mixing Heavily Soiled Items With Lightly Soiled Ones
Washing a heavily soiled item muddy sports kit, heavily stained work clothes  in the same load as lightly soiled delicates transfers dirt and bacteria from one item to another. The heavily soiled item also requires a higher temperature and more agitation than the delicate items can tolerate.

How to fix it sort your laundry into at least three groups. Heavily soiled and hardwearing items such as jeans, towels and sports kit. Lightly soiled everyday items such as t-shirts and underwear. Delicates such as silk, wool, knitwear and formal wear.

When to Stop Washing at Home and Call a Professional
Some laundry problems are beyond what a home washing machine can solve. If a garment has a complex stain that has already been through one wash cycle, if it is a structured or lined garment that has distorted, if it is a delicate fabric like cashmere or silk that needs careful handling, or if it is a formal item like a suit or coat that needs professional pressing these are all situations where bringing it to a professional is the right decision.

At Burlingtons we offer free collection and next-day delivery across Kensington W8, Marylebone W1U, Mayfair, Notting Hill, Baker Street, Oxford Street, Chelsea, South Kensington, Paddington and all surrounding London postcodes. Minimum order just £20.